BAD POLICY AND SERVICE
Anna
3/16/2021
i bought this cooktop and many other samsung products last november. the covid delayed the delivery of my kitchen cabinets hence i did not have a chance to install the cooktop until yesterday (didn't have a cabinet to put it on until now). now realizing that one burner cap is missing. only 4 found in the box. samsung refused to give me the missing cap, stating that it has past 30 days. very disappointing that after spending over $10,000 on samsung products and am refused to get a missing cap! the website for parts is hard to use also. not clear on what cap i am supposed to use. this info is not in the manual either! very unhappy customer here!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Broken Knobs
mmaddock77
2/20/2021
i've had this cooktop for almost 2 years. a while ago the knobs became loose and would not function properly. upon inspection, i noticed the stem of the knobs was cracked. this seems to be a problem with several other owners. when i tried to find replacement knobs they were either impossible to find or $150 apiece. i don't think i will go with this cooktop again
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Extremely efficient cooktop
Bay1
11/12/2020
Ive had this for a few months and it is fantastic, fast heating, easy to clean and operate. I have not used the wifi / Bluetooth integration, just no need for it.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Very easy to operate
Wanky
8/3/2020
Wonderful product that we purchased seven months ago.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
excellent gas cooktop range
Sproulee
3/27/2020
love the cast iron grille for cooking items. the blue colored light denoting when a gas burner is lighted really is helpful and adds safety to its operation.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value